CHAN JIUNN HWA

Solution Lead & Full Stack Developer with Cross-Domain Expertise
📞 +65-8931XXXX ✉️ zeonchan01@gmail.com 🔗 linkedin.com/in/zeonchan 🐙 github.com/jiunnhwa 📍 Singaporean

Professional Summary

Versatile Solution Lead with over two decades of experience spearheading projects across Logistics, FX Broker Solutions, Travel, eCommerce, and Telco. Highly experienced in all SDLC roles including solution manager, system analyst, full stack/backend developer, test and devops engineer, server and network engineer. Track record of path-finding and delivering innovative solutions in uncharted scenarios, driving technology adoption, streamlining operations, and executing projects that conform to industry trends, regulatory requirements and customer needs.

Most recently(May 2026) completing a Professional Diploma in Digital Innovation) as part of continuous learning and improvement.

Key Achievements

🏆 First MAS-approved retail FX solution in Singapore (beat Currenex/Bloomberg)
⚡ Jenkins pipeline improvement: 3+ hours → <1 minute (100X++)
🎖️ FedEx ITD Hall of Fame for Taiwan Warehouse System/Express Broker
📊 Custom Clearance System: 99.9% service delivery, 25%++ process improvement

Technical Skills

Strategy & Project Managmement
Digital Strategy Business Model Innovation Scrum/Agile
Digital Transformation & Automation
Power BI DAX Microsoft Copilot Studio Power Automate SharePoint Microsoft Teams Microsoft Forms RPA Generative AI
Languages
Rust Golang Python C# C/C++ JavaScript Java Solidity
Frameworks & Tools
.NET/Blazor Node.js React Docker Jenkins Kubernetes AWS/GCP/Azure REST APIs Microservices
Databases & Analytics
MySQL/PostgreSQL MongoDB Redis Pandas Machine Learning Data Analytics

Work Experience

Senior Software Engineer Aug 2022 – Nov 2023
Thales DIS - Smart Cards
  • Enhanced Jenkins CI/CD pipeline from 3+ hours to <1 minute (100X++)
  • Built automated regression finder using C#/Python/Jupyter, extracting data from Jenkins/BitBucket APIs
  • Created A/B comparison dashboards with Plotly/DataTables, saving man-days and reducing user fatigue
✨ Achievement: 100X build time improvement, first-month impact
Senior Software Engineer Jan 2022 – Jul 2022
Thales GTS (Singapore MRT NEL Line)
  • Resolved a "ghostly" intermittent bug (ventilation fan auto-on) unsolved for years by veteran engineers
  • Built Pandas-based log analyzer processing 1M+ lines across rotated logs
  • Reverse-engineered 100K+ LOC C/C++ codebase, refactored nested conditionals and state machine issues
  • Gained proficiency in MODBUS/SCADA protocols and CORBA/TAO with Wireshark GIOP analysis
✨ Closed 3+ year open KPI for Comfortdelgro/LTA
Solution Consultant Jan 2016 – Dec 2020
AugustOne (Independent Consultancy)
  • Developed Golang/NoSQL search & cache engine for travel startup (Expedia/Amadeus APIs → REST API)
  • Built FX Algo Trader (MQL/C#/MySQL) and MT4 copy trading plugin (C++/FIX bridge)
  • Consulted for Beijing-based FX broker on MT4 implementation, STP solutions, co-location, latency optimization
✨ 20%++ cost savings for multiple clients
Solutions Manager Apr 2012 – May 2016
Integral Development Corporation (US FinTech)
  • Led delivery of first MAS-approved retail FX trading platform in Singapore against Currenex/Bloomberg
  • Managed TRM documentation for MAS+BNM compliance (data security, privacy, DR/BCP)
  • Led pre-sales & solutioning for end-to-end trade chain (market making → distribution → retail execution)
  • Advised on FIX/FINXML/Kondor+ messaging, infrastructure sizing, NY4 DC connectivity
✨ 2+ year RFP-to-approval process, first in Singapore
Team Lead Apr 1996 – Jun 2006
Federal Express (FedEx)
  • Re-developed 3-tier Customs Brokerage Systems (Sybase/Java/JSP)
  • Planned wireless scanning system (C/C++) achieving 7,000 pieces/hour throughput, <5s response time
  • First air express company to implement XML-EDI trade declarations to SNS (Crimsonlogic)
  • Improved brokerage clearance process by 100%+, reduced support calls by 100%+
🏆 FedEx ITD Hall of Fame (HK Express Broker & Taiwan Express Broker)

Education

Professional Diploma in Digital Innovation
Lithan Academy
2026
  • Digital transformation strategy & business model innovation
  • Generative AI (ChatGPT, Copilot, Gemini) & RPA (Power Automate)
  • Power BI data modeling & interactive dashboard creation
  • Agile project management (Scrum)
Certificate in GoLang Programming
Ngee Ann Polytechnic, Singapore
Jan 2021 – Sep 2021
MBA in Strategic Management
Nanyang Technological University
Jul 1999 – Jun 2003
Graduate Diploma in System Analysis
Institute of System Science (NUS)
Sep 1994 – Jul 1995
BA in Philosophy & Sociology
National University of Singapore
Jul 1991 – Jun 1993

Certifications

🔗 SMU Certified Blockchain Developer (2022)
📊 IBF-STS Data Science Certificate (2022)
🌐 CCNA (2011)

Beyond Tech

🎯 Former secondary school teacher (MOE) & SAF Infantry Section Leader – trained weakest recruits to top performance. MBA thesis on "Idle Hours for Innovation" – balancing productivity with creativity in organizational design.